Managing your Tickets

INTRODUCING SAFETIX

Heads up! There’s a NEW ticket experience for the playoffs.

The new SafeTix tickets are designed to enhance the matchday experience and protect our fans. SafeTix are powered by a new and unique barcode that automatically refreshes every few seconds so it cannot be stolen or copied, keeping your tickets safe and secure.

This means screenshots and screen recordings of tickets will no longer work.

If you attempt to screenshot a ticket, you will receive a warning that a screenshot won't get you in. If someone sends you a screenshot, ask that they transfer the tickets instead. Failure to adhere to this warning will result in delays at gates for entry into the stadium.

Don’t spend matchday at the gate. Get to your seat faster - Add tickets to your mobile wallet before you leave home. Show up ready to conquer.

Watch this video for a step-by-step guide on how to use the new system:

iPHONE USERS –– NFC TICKETS

Before coming down to Mercedes-Benz Stadium, save your ticket in your Apple Wallet if you have an iPhone. This new look ticket in your wallet is an NFC ticket. Just like rotating barcodes, a screen shot of this ticket will not work either. Simply render this ticket from your Apple Wallet and tap to the turnstile to enter the stadium. To avoid delays at the gate, make sure that your iOS software is up to date with the latest version.

LEARN HOW TO MANAGE YOUR TICKETS ONLINE

MANAGING YOUR TICKETS | MOBILE - HOW TO VIEW TICKETS | MOBILE - HOW TO TRANSFER TICKETS | MOBILE - HOW TO SELL YOUR TICKETS | DESKTOP - HOW TO TRANSFER YOUR TICKETS | DESKTOP - HOW TO ACCEPT TRANSFERRED TICKETS | DESKTOP - HOW TO SELL YOUR TICKETS

If you need assistance managing your tickets online, please use the following guides to assist you with the transferring or selling of your tickets within your Atlanta United Account.

If you have questions or need additional assistance, any member of the service team can assist you with your account. Chat live with us online or e-mail us at fans@atlutd.com.

In order to manage your tickets you will need to log into your Atlanta United Account.

YOUR MATCHDAY CARD (SEASON TICKET MEMBERS)

If you have 4 seats, you get 4 cards (one per seat location). Each person in your party can use their card to enter all home matches at Mercedes-Benz Stadium.

Can’t attend, no problem – you will be able to electronically transfer or sell your seats. We encourage you to review the educational tools included to best understand the ‘power of the card’.